Terms of Service
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Effective date: September 14, 2026
Our Privacy Policy is here.
What these terms cover
These terms govern your use of this site and the form on it, which exists to book a free in-home water test with __ONBOARD_LEGAL_ENTITY_NAME__. They do not govern any system you buy, its warranty, or any agreement you sign with us later. Where those documents and this page disagree, those documents control.
The free water test
The in-home water test is free and carries no obligation to buy anything. During the visit we test your water at the tap for hardness and total dissolved solids and walk you through what we find. Anything we recommend or quote during the visit is an estimate until we put it in writing.
Submitting the form and picking a time is a request, not a confirmed appointment. We confirm appointments directly with you, and we may need to reschedule. The test is for homes inside our published service area. If your address turns out to be outside it, we will tell you and talk through what we can do instead.
Who can book
The test is for homeowners, because a whole-home system is installed on the home's plumbing. If you rent, the form will say so and stop; you are welcome to share this page with the owner.
Pricing and the price match
Prices shown on this site are for the package described, installed, and include sales tax. Our written price-match guarantee applies to a written quote for a comparable system from a provider inside our service area, compared like for like. We confirm any match in writing before work begins.
Contacting you
By submitting the form you agree that __ONBOARD_BUSINESS_NAME__ may contact you about your request by phone, text and email at the number and address you provide. The exact consent wording you agree to, and how to stop hearing from us, are set out in our Privacy Policy. Agreeing to be contacted is not a condition of buying anything.
Accurate information
Please give us accurate details and use the form only to request an appointment you are authorized to request. We may decline or cancel a request that does not meet that.
What is on this site
The descriptions, prices and claims on this page are general information about what we offer, not a quote or a promise about your situation. Anything specific to you comes from what we tell you directly and put in writing afterwards. We may change this site at any time, and we do not guarantee it will always be available or error-free.
Changes to these terms
We may update these terms. The current version always lives on this page with its effective date at the top.
Questions
Call us and ask.
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